When it comes to high-quality window and glazing products, few companies offer the same level of expertise and dedication to trade professionals as City Sound. For years, City Sound has been a trusted name in the world of glazing, providing bespoke windows and glass solutions tailored specifically to the trade industry.
In this post, we’ll explain why we focus on supplying to trade customers, the advantages of this approach, and how it benefits both us and the skilled professionals we serve. We’ll also share more about what we offer and how we can help you achieve your project goals with ease and efficiency.
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Who is City Sound?
At City Sound, we specialize in the manufacture and supply of high-quality secondary glazing solutions for a wide range of applications, from residential and commercial projects to bespoke, custom designs. Our expertise in noise-reducing glazing systems and energy-efficient windows has made us a go-to supplier for trade professionals across London and beyond.
But we don’t just supply products–we offer support that goes beyond the sale. Whether it’s secondary glazing to reduce noise and enhance energy efficiency, or custom windows for a unique architectural project, our deep knowledge of the installation process helps us provide not only products but also valuable insights and support to ensure successful outcomes.
The Benefits of Our Trade-Only Model
We believe that our trade-only model offers significant benefits, both for us as a company and for the customers we serve.
- Lower Costs: By offering trade pricing, our customers receive the products they need at a significantly reduced cost, making their projects more affordable and increasing their potential
- Faster Delivery: Without the need to coordinate installation or site surveys, we can manufacture and deliver products faster. Quicker lead times mean that your projects stay on schedule.
- Tailored Products: We manufacture to your exact specifications, ensuring that the windows and glazing systems you receive fit perfectly and perform as expected. Customization is key to our trade service.
- Expert Support: Our extensive knowledge of the fitting process means we can offer guidance and advice whenever needed, ensuring that your installations go smoothly and efficiently.
- Personalized Service: We offer in-person consultations, product viewings, and project discussions at our facility, giving you direct access to our team and ensuring your questions are answered.
Why City Sound Supplies Only to the Trade
Although you might understand the benefits of our trade-only model, you might not know the motivations behind them. So here are a couple of reasons why City Sound supplies to tradespeople.
1. Trade Expertise
Our trade customers, such as builders, contractors, glaziers, and other professionals, have the technical expertise to manage installations themselves. They don’t need installation services from us, which allows us to focus on what we do best: manufacturing high-quality windows and glazing products.
By partnering with experienced tradespeople, we can offer specialized products without the need to manage installation, resulting in faster turnaround times and better service for everyone involved.
2. Trade Discounts for Cost-Effectiveness
One of the key benefits of supplying exclusively to the trade is the ability to offer trade pricing. Since our customers only need the products, not the installation services, we can pass on significant savings to them.
Our trade customers benefit from cost-effective pricing, helping them either increase their profit margins or offer more competitive rates to their own clients. The result is a win-win: we’re able to focus on supplying great products, and our customers enjoy the benefit of trade discounts that lower the overall cost of their projects.
3. Custom Manufacturing for Precise Results
Another advantage of working with the trade is that our customers handle the surveying and measuring of the windows themselves. This means they provide us with exact dimensions, and we manufacture the products to their specifications.
By cutting out the need for us to visit the project site and conduct surveys ourselves, we streamline the process and get to work faster. Our customers are in full control of their project’s timeline, and we ensure that their products are ready to their exact specifications.
4. Faster Lead Times
At CitySound, we understand that in the trade world, time is money. Because we don’t need to schedule installation slots or visit sites before manufacturing, we can deliver products faster. Our lead times are typically 7-10 working days, though this can vary depending on the size of the project or if there are custom requirements such as special colours or metal finishes.
By supplying to the trade, we eliminate unnecessary delays, allowing our customers to get their products when they need them. However, we always recommend that our trade customers check with us regarding lead times, especially for larger or more complex projects.
5. Dedicated Supply-Only Department
Our focus on trade customers allows us to operate a dedicated supply-only department. This team is specifically geared towards meeting the needs of professionals, ensuring that orders are processed quickly and efficiently. We’re able to focus solely on manufacturing and delivering the best products for the trade, without having to balance retail customer demands or installation schedules.
This specialisation allows us to provide a higher level of service, ensuring that our trade customers always receive the support and products they need to keep their projects moving smoothly.
6. Expert Fitting Advice
While we don’t offer fitting services directly to our trade customers, our experience in the installation side of the industry sets us apart from other suppliers. We’ve heavily invested in understanding the fitting process, which means we’re able to offer valuable insights and advice to our customers.
So if you encounter any challenges or have technical questions about the installation of our products, we’re here to help. This is a level of support that many of our competitors simply don’t offer, and it’s something that our trade customers have come to rely on. Whether it’s advice on tricky installations or general guidance on fitting techniques, we’re committed to supporting you beyond just supplying the product.
7. In-Person Consultations and Support
One of the unique aspects of our trade-only approach is the ability to offer in-person consultations and support. We invite our trade customers to visit our facility, view the products in person, and discuss the details of their projects face-to-face with our team.
This personalized service allows us to build stronger relationships with our customers, ensuring that any questions or concerns are addressed early in the process. We’re always happy to share our insights and help you find the best solution for your project needs.
Specialists in Secondary Glazing
This solution is particularly popular among trade professionals working on projects in urban areas or historic buildings, where noise reduction and energy efficiency are important concerns. This is especially important in areas that experience persistent noise pollution, such as from airports and traffic or emergency vehicles.
Secondary glazing involves installing a discreet second layer of glazing behind the existing windows. This creates an additional barrier that helps to reduce external noise, improve thermal insulation, and enhance the overall energy efficiency of the property. It’s an excellent option for properties where traditional double glazing may not be suitable, such as listed buildings or properties in conservation areas.
Our secondary glazing systems are custom-made to fit perfectly with existing windows, ensuring that they not only perform well but also maintain the aesthetic integrity of the building. For trade customers, secondary glazing provides a versatile solution that meets both practical and regulatory requirements, making it an important part of many residential and commercial projects.
Our trade customers have found secondary glazing to be an invaluable addition to their toolkit, and we’re proud to offer custom solutions that meet their needs. If you’d like to learn more, don’t hesitate to contact us today.
Conclusion
At City Sound, our decision to supply to the trade is driven by our desire to provide the best possible service and products to skilled professionals in the glazing and installation industry. By focusing on trade customers, we’re able to offer cost-effective pricing, faster lead times, tailored products, and expert fitting support–all of which help our customers deliver outstanding results for their own clients.
Our dedicated supply-only department ensures that orders are processed efficiently, while our industry expertise means we can provide valuable guidance and support at every stage of the project. For trade professionals looking for a reliable partner in the window and secondary glazing industry, City Sound is the perfect choice.
We’re committed to helping you succeed in your projects by delivering high-quality products on time, every time. If you’re a trade professional, we’re here to support you with everything you need to get the job done right.